FAQs

What is polymer clay?

Polymer clay is man-made art medium composed of a polyvinyl chloride (PVC) base, resins, coloring agents and fillers. It is available in a wide array of brands and colors and is known for its versatility, strength and flexibility. Polymer clay stays pliable and soft until it is cured or baked, retaining its vivid colors and shape. Techniques used with polymer clay mimic those incorporated in glass crafting, metal-working, ceramics, sculpture, mosaic and more. Inclusions may be added, such as colored powder, chalk, ink, glitter or paint. When cured, polymer clay can be sanded, buffed, glazed, or painted to achieve the desired effect. One of my favorite techniques and the one I use most often in my polymer clay work is called the millefiori cane technique. "Millefiori" (Italian for "thousand flowers"), is a technique used for making decorative glass works. A very similar process is used to make designs with polymer clay. When making flower canes, for example, I "build" a flower out of clay, construct a translucent or colored layer around it, reduce it (pressing and stretching the clay) into one or more long pieces until the cane is the desired size. The result is a "raw" or uncured polymer clay cane that can have thin layers sliced from it with a blade and applied to a base, such as a bead. Every little flower you'll see in my work is completely constructed from polymer clay. No paints, stickers, or dyes are used. I prefer to layer slices from different canes to achieve a three-dimensional appearance, or the illusion that the flowers are "floating", as in a colorful floral bouquet. Designing and constructing the canes is a detailed and often tedious process, and takes a bit of practice to master, but the results are amazing!

Do you do commissions or custom orders?

Unfortunately, I cannot create custom item at this time. I do try to accommodate suggestions, though!

How long does it typically take you to ship an order?

I do my best to ship by the next business day. You will receive an e-mail when your order is shipped.

How can I contact you? 

The best and fastest way to contact us is to e-mail us at info@jennrossdesigns.com.

Why did my package arrive in "used" packaging or boxes?

I save used packaging for reuse... especially boxes. I hope you don't mind; if I did not reuse it, I would be swimming in it.